Discussion about this post

User's avatar
James Hilt's avatar

Honestly, I don’t think it’s as simple as bots vs humans. AI chatbots are fast, sure, but half the time they miss nuance and just frustrate people more. I’ve seen way better results when AI is used alongside humans, not instead of them. That’s why platforms like https://cowork.ink/ — basically a workspace where AI agents collaborate with teams in real time — are interesting. Pure automation feels cold and kinda lazy, not gonna lie. People still want to feel heard, especially in support situations. Speed isn’t everything if the answer sucks.

No posts

Ready for more?